Privacy Policy

Privacy policy - HF-eccomerce

Last updated: 10/10/2022

At HF-eccomerce we value your privacy and take the protection of your data seriously. We only process the data necessary to improve our services and handle all information we collect about your use of our services with care. Your data will never be provided to third parties for commercial purposes without your permission.

This privacy policy applies to the use of the website and services of HF-eccomerce. The validity of this policy starts on 10/10/2022. When publishing a new version, the validity of all previous versions expires.

This privacy policy describes what information we collect, what we use it for, who we may share it with, and how we protect your information from misuse. We also explain how we store your data and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact whose contact details are listed at the end of this policy.

Data processing

Below you can read how we process your data, where we store it, what security techniques we use and who has access to this data.

  • Online store software Shopify : Our online store was developed with software from Shopify. Personal data that you provide to us for our services is shared with Shopify. Shopify has access to your data to provide us with technical support, but will never use your data for other purposes. Shopify is required to take appropriate security measures under our agreement, including SSL encryption and a strong password policy. Shopify is certified to process credit card information. They use cookies for technical information, but do not collect personal data.

  • Web hosting MijnDomein : We purchase web hosting and e-mail services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. They may collect metadata about the use of the services, but this is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data.

  • E-mail and mailing lists Gmail : We use the services of Gmail for our business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.

  • Payment processors Mollie : We use the Mollie platform for payments in our online store. Mollie processes your name, address and payment details, but will never use this information for other purposes. Mollie has taken appropriate technical and organizational measures to protect your personal data. They can use your data to improve their services and share it anonymously with third parties.

  • WebwinkelKeur Reviews : We collect reviews via the WebwinkelKeur platform. When you leave a review, please provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. They publish your name on their website and in some cases may contact you for an explanation of your review. We share your name and email address with WebwinkelKeur when we invite you to leave a review.

  • Shipping and logistics PostNL and DHL : We use the services of PostNL and DHL to deliver your orders. We share your name, address and place of residence with these parties so that they can carry out the deliveries. If these parties engage subcontractors, they also share your data with them.

  • Billing and accounting : We use data for billing and accounting.

Purpose of data processing

We only use your data for the purpose of providing our services. This means that we do not use your data for targeted marketing unless you explicitly consent to this. We do not share your data with third parties, except for accounting and administrative obligations.

Retention periods

We keep your data as long as you are a customer with us. This means that we keep your customer profile until you indicate that you no longer wish to use our services. Due to administrative obligations, we must keep invoices with your (personal) data, but this data is no longer accessible to employees.

Your rights

Under Dutch and European law you have certain rights with regard to the personal data we process. You have the right to:

  • Gain insight into the data we process about you.
  • Request corrections to your personal data.
  • Request restriction of processing.
  • Have your data processed by another party.
  • To object to the processing of your personal data.

You also have the right not to undergo automated decision-making or profiling.

Cookies

We use Google Analytics cookies to track the use of our website and generate reports on visitor behavior. These cookies do not collect any personal data.

Changes to the privacy policy

We reserve the right to change our privacy policy. You will always find the most recent version on our website. If the new policy affects the way we process data already collected, we will notify you by email.

Contact details

HF-eccomerce Bredeweg 22 9555 PT Groningen Netherlands T (062) 015-4197 E info.vallore@gmail.com

Contact person for privacy matters: Hugo Frankruijter